{"id":223,"date":"2020-04-11T16:20:34","date_gmt":"2020-04-11T16:20:34","guid":{"rendered":"http:\/\/www.generalecologycanada.com\/wp_main_site\/?page_id=223"},"modified":"2026-01-19T17:13:20","modified_gmt":"2026-01-19T17:13:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.generalecologycanada.com\/wp_main_site\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"

Frequently Asked Questions About General Ecology Drinking Water Systems.<\/b><\/span><\/span><\/p>\n

Does this system remove Covid 19?<\/strong><\/p>\n

General Ecology\u2019s proprietary water purification technology has been independently tested and documented to meet the Environmental Protection Agency (EPA) and World Health Organization (WHO) microbiological standards for drinking water purifiers, covering pathogenic cysts, bacteria, and viruses.<\/p>\n

Customers have been using our systems to protect their health and enhance the quality of their drinking water for over 45 years in residential, commercial, recreational and emergency preparedness situations.<\/p>\n

According to the EPA, CDC, and WHO guidance, the risk of COVID-19 transmission via drinking water is low. However, homeowners concerned about pathogens in drinking water may consider approaches that remove bacteria, viruses, and other contaminants, including certified home treatment devices.1<\/sup><\/p>\n

General Ecology\u2019s purification systems continue to be an important component in protecting and enhancing the quality of your water for drinking, food and beverage preparation and personal hygiene.<\/p>\n

1<\/sup>\u00a0<\/span>EPA.gov. 2020. Coronavirus in Drinking Water and Wastewater<\/p>\n

Are General Ecology\u00a0 Drinking Water Purification Systems NSF certified for lead removal?<\/b><\/span><\/p>\n

Seagull\u00aeIV\u00a0<\/span>Select<\/em><\/strong>\u00a0and Nature Pure\u00ae\u00a0<\/span>Select<\/em><\/strong> systems provide NSF-certified water treatment options designed to tackle specific contamination issues. Building on General Ecology\u2019s long-standing excellence in water filtration and purification,\u00a0<\/span>Select<\/em><\/strong>\u00a0provides performance certified by\u00a0<\/span>NSF International<\/a>.\u00a0 Please note that Select<\/em><\/strong><\/span> systems are for use with microbiologically safe water sources.<\/p>\n

\"\"<\/a><\/p>\n

How can I tell if my drinking water really is safe?<\/b><\/span><\/p>\n

There are so many different types of contaminants that it is impossible to be completely sure of all possibilities. You can, however, have your water tested for bacteriological safety and for specific contaminants. The NORS (National Organics Reconnaissance Survey) showed that essentially all treated water supplies contain at least trace amounts of chemical contaminants, such as THMs. More importantly, Giardia and Cryptosporidia pose very serious health threats, with more cases of illness occurring in \u201ccity\u201d water than in the wilderness. There is no known treatment except prevention for many of these problems.<\/span><\/p>\n

What can I do about my drinking water?<\/b><\/span><\/p>\n

You can filter or purify your own water at the point and time of use, or you can purchase bottled water. General Ecology Drinking Water Systems are economical to purchase and operate, simple to install and convenient to use.<\/span><\/p>\n

What is a Seagull\u00ae IV Drinking Water Purification System, and what is it supposed to do?<\/b><\/span><\/p>\n

Simply stated, the Seagull\u00ae IV Systems is a truly unique, compact, point-of-use appliance designed to transform virtually any non-salted water into delicious, safe, and enjoyable drinking water.<\/span><\/p>\n

Because the Seagull\u00ae IV unit was developed with aircraft, yachting, and recreational vehicle applications in mind, it is especially rugged, dependable, simple, and easy to service. It requires no chemical additions and no electricity. The Seagull\u00ae IV is a chemical-free drinking water purification system.<\/span><\/p>\n

What is the \u201cStructured Matrix\u2122\u201d and how does it work?<\/b><\/span><\/p>\n

There are three mechanisms which work simultaneously and synergistically to give the systems outstanding effectiveness over a broad range of contaminants. These mechanisms are (1) ultra-fine submicron filtration, (2) molecular capture and broad-spectrum absorption and (3) electrochemical separations, incorporated into a \u201cStructured Matrix\u2122\u201d to provide uniform flow and reliability and to prevent channelling.<\/span><\/p>\n

The first mechanism strains bacteria, Giardia, Cryptosporidia, and other larger organisms and particle matter from the influent water, much like a window screen keeps flies from entering the house.<\/span><\/p>\n

The second mechanism is an integration of pharmaceutical-grade, high-quality adsorption and molecular sieving materials into the microstructure for high efficiency in removing trichloroethylene, PCBs, pesticides, herbicides and many other commercial contaminants.<\/span><\/p>\n

The third mechanism consists of negative and positive electro-attractive forces, which are permanently induced into the matrix to attract even smaller particles that cannot be removed by microfiltration alone. Because of its unique microstructure matrix, combined with organic removal mechanisms, the Seagull\u00ae IV cartridge does not have the pathogenic bacteria buildup problems common to GAC, carbon block, extruded carbon, and other coarser charcoal filters.<\/span><\/p>\n

To our knowledge, General Ecology\u2019s \u201cStructured Matrix\u2122\u201d is the only technology formally certified to meet the EPA Standard for \u201cpurification\u201d to protect against cysts, bacteria, and viruses, providing instant protection without multiple passes, added chemicals, electricity, or hold time.<\/span><\/p>\n

Isn\u2019t it necessary to add chemicals to destroy bacteria and viruses?<\/b><\/span><\/p>\n

Normally, yes. Chlorine, bromine, iodine, ozone, and sometimes silver and other pesticides (economic poisons) are frequently used to destroy bacteria and viruses. Because it is General Ecology\u2019s goal to remove chlorine and other economic poisons, it simply makes no sense to add even more of them during the so-called purification process. The Seagull\u00ae IV system does not rely on chemicals and is well known as the ecologically friendly, chemical-free water purifier!<\/span><\/p>\n

How do I know when I need to change the cartridge?<\/b><\/span><\/p>\n

With respect to particular matter, including bacteria, algae, cysts, and other sediment, the cartridge microstructure will load up and clog, resulting in a declining flow rate that eventually stops. The cartridge should also be changed when saturation from certain chemical contaminants, such as hydrogen sulphide and other sulphur forms, tannin, lignin, and some other offensive materials of this type, is evidenced by foul tastes, odours, or colour in your drinking water. We also recommend that the cartridge be changed at least annually to prevent the overaccumulation of chemical contaminants such as EDB, PCBs, TCEs, and so forth (since many of these chemicals are otherwise odourless and tasteless). If in doubt, please consult your General Ecology distributor or the company directly for advice. Cartridge life varies from area to area, depending upon the amount and characteristics of the contamination in the water and the water usage rate. In Los Angeles, for example, a six-month life for a cartridge serving a family of five for normal drinking and other food uses is an acceptable capacity. In Philadelphia, New York, and other locations where water is less laden with particulate matter, a lifespan of approximately 1 year can be expected.<\/span><\/p>\n

Can I change the cartridge myself?<\/b><\/span><\/p>\n

Cartridges are easily changed by the homeowner. Complete instructions are packed with each cartridge. No tools are required.<\/span><\/p>\n

What bacteria should I be aware of in my drinking water, and what happens to them after they\u2019re removed by the Seagull\u00ae IV or Nature Pure\u00ae system?<\/b><\/span><\/p>\n

Fortunately, there are only a few strains of bacteria you normally need to be concerned about relative to drinking water. These are salmonella, of which S. typhosa, or typhoid fever, bacteria is the best known, shigella, which causes diarrhea and cramping, the dreaded cholera of the Middle Ages and some foreign countries at the present time, and the well-known E. coli. Additionally, some bacteria, such as Campylobacter jejuni, which were formerly considered non-pathogenic to humans, have been found to be human pathogens. Bacteria, like people, need food to exist and multiply. Bacteria also have relatively short life spans (measured in hours not days or years).<\/span><\/p>\n

Typically, this food is contaminated by organic matter in the water. Since bacteria are removed from the outer surfaces of the cartridge matrix, and nutrients (food for the bacteria) are absorbed in the matrix’s interior, the Seagull\u00ae IV cartridge effectively isolates bacteria from an essential food base. Bacteria, without food, are unable to reproduce and die within a relatively short time. Also, in many situations, incoming water will contain contaminants such as chlorine, phenols, pesticides, etc\u2026, which are hostile to, and help kill, bacteria concentrated on the outside of the matrix.<\/span><\/p>\n

Which Seagull\u00ae IV system model should I, as a homeowner, install?<\/b><\/span><\/p>\n

Typically, the Seagull\u00ae IV X-1F \u201cauxiliary or dedicated pure water faucet\u201d system is used for residential applications. The X-1 has a flow rate of 1 gallon per minute provided through General Ecology\u2019s ceramic disc faucet mounted on the sink ledge next to the faucet group. This permits maximum economy, since only water to be used for drinking or food preparation needs to be purified. Incidentally, these faucets are \u201ctop mounting\u201d. Connection is made to the faucet before it is mounted to the sink, alleviating the need to make connections in the dark recesses of a sink cabinet while lying on your back.<\/span><\/p>\n

The X-1F models include installation accessories, making it easier for homeowners to install the unit. The kit includes high-pressure, flexible, braided stainless steel sheathed, or engineering thermoplastic tubing. The faucet can sometimes be installed in a \u201cknockout\u201d hole in the sink ledge, or in place of the spray hose, which many homeowners don\u2019t use. Otherwise, a \u00be inch hole should be drilled. Instructions for drilling both stainless steel and porcelain sinks are included with the units.<\/span><\/p>\n

General Ecology also provides a manual pump model (X-1P) with a durable, high-capacity pump for use with non-pressurized systems, and a convenient diverter model (X-1D) for countertop applications in apartments, vacation homes and other temporary or semi-permanent residences. This diverter valve can be attached directly to the faucet in place of the standard aerator in a matter of minutes.<\/span><\/p>\n

Basic models (X-1B) are available on special order for installation on drinking water coolers, coffee urns, and similar applications.<\/span><\/p>\n

The Seagull\u00ae IV \u201cDesigner Series\u201d units are high-flow, high-capacity systems (2 gallons per minute). Our X-2K model is available in a variety of faucet types for added elegance in designer kitchens and galleys, while the X-2KB is intended for direct connection to the standard cold water tap and for commercial and larger installations. The X-2K units are distributed \u201cfactory direct\u201d through kitchen design showrooms and other kitchen design specialists.<\/span><\/p>\n

How big is a Seagull\u00ae IV unit?<\/b><\/span><\/p>\n

The Seagull\u00ae IV unit is very compact, with the X-1 and the X-2K models being less than 6 inches in diameter and, in the case of the X-1, less than 6 inches high. The X-2K model is less than 11 inches high. These sizes easily fit alongside disposals and other equipment normally installed beneath the kitchen sink. And because they are typically installed with flexible tubing, they can be removed from the hanging bracket and brought out from under the sink for servicing.<\/span><\/p>\n

The X-6 model, a high-flow rate and high-capacity system, is considerably larger but still very compact for its capabilities. For specific measurements, please see our X-6 specification sheet.<\/span><\/p>\n

What maintenance is required?<\/b><\/span><\/p>\n

Seagull\u00ae IV and Nature Pure\u00ae systems have been designed to be essentially maintenance-free. In the case of the X-1F installation, the only moving parts are the faucet, and these are essentially no moving parts, maintenance is quite minimal. Cartridges should be replaced as indicated, usually once a year.<\/span><\/p>\n

With so many different water products appearing on and disappearing from the market, how can I be sure I\u2019ll be able to get cartridges and warranty service on a General Ecology drinking water system?<\/b><\/span><\/p>\n

You\u2019re right; \u201cnew\u201d products seem to come and go quickly in this market. General Ecology is a well-founded, privately owned company incorporated over 45 years ago. We developed the \u201cStructured Matrix\u2122\u201d technology and remain the only source for this advanced technology, even though many companies have attempted to copy it. We are broad-based and supply major airlines worldwide, including United, Delta, American, TWA, Cathay Pacific, QANTAS, Mexicana, and dozens of others. Our FIRST NEED XL Elite\u00ae portable units have been market leaders for almost a decade. Besides meeting the needs of individuals, we\u2019ve supplied expeditions, medical research teams, major corporations, and government agencies, including army field hospitals. Our products are tested worldwide and are distributed to dozens of countries. We believe you can judge a company by its customers, and ours include some of the most sophisticated and discerning in the world. Replacement cartridges are also available globally. Call or fax us to find the distributor nearest you, or you may purchase directly from us.<\/span><\/p>\n

It sounds convenient enough, but I\u2019m concerned about asbestos and have been told that ordinary filters don\u2019t remove this potential carcinogen. What about the Seagull\u00ae IV or Nature Pure\u00ae systems?<\/b><\/span><\/p>\n

You\u2019ve been told correctly that ordinary filters don\u2019t reliably remove asbestos. But the Seagull\u00ae IV and Nature Pure\u00ae systems, rather than being mere filters, are sophisticated microstraining devices that readily remove asbestos fibres. Because of the depth-type microstructure, the Seagull\u00ae IV has been tested on asbestos fibres as small as 0.01 microns nominal or 0.4 microns absolute in diameter and has shown complete removal within the detection capability of the testing equipment.<\/span><\/p>\n

Why are General Ecology systems the best value and so much better than other systems on the market?<\/b><\/span><\/p>\n

Because they do more, do it better, and consistently work effectively, longer than other products. In fact, to our knowledge, General Ecology\u2019s \u201cStructured Matrix\u2122\u201d is the only technology independently certified to meet U.S. Federal Guide Standard for Microbiological Purifiers, without the use of chlorine or other chemicals, \u201chold time\u201d, electricity or multiple processing. Our purifiers also remove many chemicals, even in trace amounts, and foul tastes and odours, providing \u201cbottled or better\u201d quality at a fraction of the cost.\u00a0<\/span><\/p>\n

How much does it cost, and how does the cost compare to bottled water?<\/b><\/span><\/p>\n

Surprisingly, General Ecology systems are quite inexpensive. Many ordinary aluminum- and plastic-housing charcoal filters, which must be used only on previously treated water and are largely inefficient, cost almost twice as much for the unit and several times as much for replacement cartridges. Bottled water, which can be of questionable quality, can cost up to $2 per litre. The present cost of the Seagull\u00ae IV, including equipment, installation, operation, and maintenance, averaged over a 10-year period, is less than 10 cents per litre.<\/span><\/p>\n

In light of Canada\u00b4s water shortage, how can I justify installing one of these drinking water units? I\u2019ve heard they waste several gallons of water for each one processed, and that long backwashes are needed<\/b><\/span><\/p>\n

This is true for some units, particularly those relying on reverse osmosis (\u201cRO\u201d) where several gallons of precious water can be wasted. The General Ecology systems waste no water, require no backwash and have no reject water. General Ecology systems help conserve water rather than waste it. Also, as water shortages continue, water quality is bound to deteriorate as aquifers and reservoirs are drawn deeper, sometimes reaching the sludge at the bottom. Water is a natural resource, like petroleum, and, like petroleum, we are unfortunately rapidly depleting known fresh water reserves.<\/span><\/p>\n

How can a small unit under my sink do more than a large, well-run municipal treatment plant?<\/b><\/span><\/p>\n

The Seagull\u00ae IV and Nature Pure\u00ae systems are specifically designed for today\u2019s contamination problems and incorporate sophisticated separation technology that is not available or not practical for large-scale treatment. Most municipal treatment plants are well operated, but were designed and built decades ago to handle problems that, in many ways, were much simpler. They were not designed to handle chemical contamination, Giardia, Cryptosporidia, asbestos, etc. It will be decades before these plants can be upgraded. Even if plants were upgraded, distribution systems can still contribute to contamination of your drinking water.<\/span><\/p>\n

Why shouldn\u2019t I purify all my water?<\/b><\/span><\/p>\n

Only about 2% to 5% of all water entering your household is actually consumed directly or through foods. It would be wasteful and uneconomical to micro purify water needed for scrubbing, toilet flushing, and laundry.<\/span><\/p>\n

What about my icemaker and instant hot water units?<\/b><\/span><\/p>\n

General Ecology offers handy icemaker installation kits that direct purified water to your refrigerator for chilled water and icemaker needs. Similarly, a hot water dispenser inlet line can also be connected to the water line from your General Ecology drinking water system.<\/span><\/p>\n

Can we take our General Ecology system with us when we relocate to a new home?<\/b><\/span><\/p>\n

Yes, the General Ecology systems are readily removed and reinstalled. A cover plate may have to be purchased from the local hardware store to cover the hole in the sink ledge, but this should not be a problem. Contact your General Ecology distributor for new installation accessories that may be necessary for re-installation. Also, many people can sell their units to new homeowners and purchase a new unit after relocating.<\/span><\/p>\n

Who else makes a product like Seagull\u00ae IV or Nature Pure\u00ae<\/span>?<\/b><\/span><\/p>\n

General Ecology developed the Seagull\u00ae IV and Nature Pure\u00ae drinking water technologies after extensive research and testing, and is the sole manufacturer of the products. Many companies have tried, without success, to duplicate the outstanding effectiveness of the Seagull\u00ae IV\u00a0 and Nature Pure\u00ae <\/span>systems. Don\u2019t be misled by companies making claims that they\u2019re \u201cjust as good\u201d or \u201cbetter than\u201d Seagull\u00ae IV. A better product simply doesn\u2019t exist.<\/span><\/p>\n

What about the electrode \u201ctest\u201d gadget, used by high-pressure salespeople, that shows a dirty green or brown scum on the top of General Ecology microfiltered water\u2026what\u2019s the gimmick?<\/b><\/span><\/p>\n

This so-called test really is a demonstration of electrolysis. It is well known that an electrical current flowing from one electrode to another can dissolve and erode the electrode material, causing it to be dissolved and eroded into the water surrounding it. In other words, these folks are contaminating the water and fraudulently implying that the contamination originated from the Seagull\u00ae IV system.<\/span><\/p>\n

In a positive sense, because electricity will flow only if dissolved minerals such as calcium, etc., are present in the water, this gadget demonstrates that General Ecology water does retain these desirable minerals. Alternatively, the gadget shows that water processed through distillation and R.O. units, and D.I. (deionized) waters are seriously depleted of desirable minerals because electricity will not readily flow unless dissolved minerals are present.<\/span><\/p>\n

What about these small charcoal filter gadgets that attach to the end of the faucet or fit into a plastic pitcher? They seem to be quite inexpensive.<\/b><\/span><\/p>\n

Actually, they\u2019re quite expensive, since they cost a good amount of money and do essentially nothing to improve the quality of your water. These units typically contain just a few grams of loose granular charcoal and have demonstrated effectiveness as low as 5 to 10 percent (i.e., 90 to 95 percent of contamination passes through). Many of our customers are people who have become aware of the need for improved water quality, have purchased one of the faucet-attaching or pitcher gadgets, and then sought an effective product that really works.<\/span><\/p>\n

I\u2019ve heard that recent research shows that more contamination can enter the body through pores in the skin than through ingestion. What can I do about this problem?<\/b><\/span><\/p>\n

We\u2019ve also seen some of this information, and it makes sense because skin is quite porous \u2013 that\u2019s how we perspire. General Ecology\u2019s SPARK-L-PURE\u00ae<\/a> microfiltration unit can easily handle the flow requirements of an entire household, providing excellent-quality water for bathing, dishwashing, and other high-flow applications. These stainless steel units are very compact, convenient, and easy to install. Ask your distributor for details.<\/span><\/p>\n

What can I do when I travel? I know resorts use rooftop catch basins, and that many countries have very serious water-borne disease problems.<\/b><\/span><\/p>\n

We offer a whole range of portable drinking water equipment under our FIRST NEED\u00ae product line<\/a>. These include the well-proven FIRST NEED\u00ae XLE Elite, Trav-L\u00ae-Pure and Base Camp<\/span>\u2122<\/b><\/span>\u00a0<\/span>configurations. The Trav-L\u00ae-Pure unit is so \u201cuser-friendly\u201d that it\u2019s a pleasure to use\u2026 no hoses, dangling lines, or prefilters. It’s completely self-contained, neat and convenient to use even in restaurants.<\/span><\/p>\n

How can I ensure I have drinking water in emergency situations?<\/b><\/span><\/p>\n

Power outages from natural and man-made disasters can cause a loss of water pressure. Our Seagull\u00ae IV X-1P is an excellent manual pumping system for use in non-pressurized water environments, whether in a remote location, your own home, or during emergencies. In addition, we offer an Emergency Preparedness Conversion Kit for use with our X-1F, X-1FP and X-1D configurations. This Emergency Kit quickly and effectively converts these Seagull\u00ae IV models to a manual pumping system for emergencies, then just as easily back to the original configuration when the emergency is over. General Ecology also manufactures the FIRST NEED\u00ae series, a full line of portable water purifiers.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions About General Ecology Drinking Water Systems. Does this system remove Covid 19? General Ecology\u2019s proprietary water purification technology has been independently tested and documented to meet the …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-223","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.generalecologycanada.com\/wp_main_site\/wp-json\/wp\/v2\/pages\/223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.generalecologycanada.com\/wp_main_site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.generalecologycanada.com\/wp_main_site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.generalecologycanada.com\/wp_main_site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.generalecologycanada.com\/wp_main_site\/wp-json\/wp\/v2\/comments?post=223"}],"version-history":[{"count":9,"href":"https:\/\/www.generalecologycanada.com\/wp_main_site\/wp-json\/wp\/v2\/pages\/223\/revisions"}],"predecessor-version":[{"id":331,"href":"https:\/\/www.generalecologycanada.com\/wp_main_site\/wp-json\/wp\/v2\/pages\/223\/revisions\/331"}],"wp:attachment":[{"href":"https:\/\/www.generalecologycanada.com\/wp_main_site\/wp-json\/wp\/v2\/media?parent=223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}